Refund Policy

You can cancel during the seven-day trial at no charge. Any small authorisation placed by Razorpay to set up your payment mandate is reversed by Razorpay. Monthly charges are generally non-refundable once a billing period starts, except for duplicate or erroneous charges, or where required by applicable consumer law. This notice does not restrict your statutory rights.

Contact us from the email used at checkout with your Razorpay payment ID (from your payment receipt). Approved refunds are issued to the original payment method through Razorpay, usually within 5–7 business days.

Cancel your subscription from Nexochat’s Billing page to stop future renewal. Paid access continues until the end of your paid period. Cancellation does not itself submit a refund request; contact us if you also wish to request a refund.